Job Description

Pay rate: $24 - $26/ hour  - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate River Ranch Resort & Rodeo  provides you with the unique opportunity to meet and greet with guests who share your enthusiasm for the great outdoors at our authentic Florida dude ranch, which lies on 1,700 beautiful acres overlooking the scenic Kissimmee River and just one hour South of Orlando. Enjoy the surroundings and excitement that our amazing resort offers such as incredible outdoor recreational opportunities, including horseback riding, airboat and swamp buggy rides, trap & skeet range, full-service marina and award-winning Saturday night rodeo.

Job Description

Supports resort operations by leading, coordinating, and executing projects, preventive maintenance, and work orders. Assists Engineering and Resort leadership in managing, coordinating, and evaluating property maintenance. Engineering Supervisor will be responsible for training team members, planning, assigning, and directing work, evaluating performance, addressing complaints, and resolving problems, all under the direct supervision of immediate leadership.

Individual must possess and adhere to Westgate’s Core Values: 

• Integrity – Doing the right thing when no one is looking. 
• Passion – Creating a positive impact. 
• Work Ethic – Taking pride in your work. 

As an Engineering Supervisor, you will,

• Coordinate, supervise, and lead projects, guest calls, blitzes, preventive maintenance, and other tasks. 
• Perform routine inspections for safety, equipment performance, and quality assurance as needed. 
• Lead the procurement and inventory process to ensure materials and tools are available on-site. 
• Expertise in operating and troubleshooting plumbing, electrical, and HVAC systems. 
• Experience in managing and using resort operations software and devices (HotSOS). 
• Track, analyze, and interpret data reports to ensure smooth operations and proactive repairs. 
• Ability to read and interpret technical data and O&M manuals. 
• Skilled in troubleshooting all plumbing fixtures, including unclogging, repairs, and equipment replacement. 
• Proficient in repairing walls, wall coverings, and ceilings through drywall patching, texturing, painting, and caulking. 
• Experienced in troubleshooting and repairing appliances and electrical components. 
• Ability to resolve mechanical equipment issues, such as elevators and water heaters, relevant to resort operations. 
• Communicate professionally via radios, phones, emails, and verbal interactions. 
• Perform maintenance and cleaning tasks as directed by resort management. 
• Must follow safety guidelines and practices. 
• Must be able to recognize and resolve potential hazards on the property. 
• Safely use hand tools, power tools, and battery-powered tools, as well as any other tools required for the job. 
• Ability to work using ladders, scaffolding, lifts, dust masks, and within confined or restricted spaces. 
• Capable of understanding and addressing guest needs with positive interactions to reach solutions. 
• Must comply with all CFI policies. 
• Must represent Westgate Resorts professionally through appearance, attire, and behavior in accordance with the Team Member Handbook. 
• Perform other tasks as assigned by resort operations leadership. 

Qualifications

• High school diploma required. 
• Minimum of 3 years of experience in Engineering/Maintenance/Trades operations in a resort or commercial environment. 
• Written and verbal communication in English 
• Technical certification or license preferred. 
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds. 
• Must have a valid driver’s license. 
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus. 
• Ability to be versatile, work well under pressure, and meet deadlines. 
• Strong communication skills required to excel in interactions with guests and colleagues. 

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

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